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No signage and dilapidated overall state

Reported anonymously at 20:03, Sun 2 February 2020

The overall state of this bus stop at one of the most important sites in London -Paddington - is an absolute disaster. No signs, no bus plans, no digital display boards ....this caused disorientation and confusion. I have no idea which bus stop I was at and which buses were running from there. This was also the case for many other tourists how is this possible, we are paying increased fees for TfL and you leave us with this disgrace I had to resort to getting a taxi I’m appalled, This is a sign of disrespect to all taxpayers and tfl customers