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Escalation requested: Underpass steps not in safe working order. No remedy in years.

Reported anonymously at 13:52, Tue 19 October 2021

Reported in 2018 here, but problem has not been rectified in the interim: The steps have multiple loose components, are unevenly spaced, and have protruding screen, constituting a serious trip hazard. I recently caught a toddler falling from these steps: he'd been tripped by a loose section. There is serious negligence in the non-maintenance of this busy pedestrian stairway. A complete overhaul of the stair surface is needed. Request this be escalated to senior contacts in all responsible stakeholder organisations.