Thank you for your report. This will now be investigated by our team and we will update you on progress within 10 days. If the issue you have reported is an emergency we aim to update you on progress within 24 hours.
Your report has been investigated and we have reported this to our contractors. If this identified as a safety issue it will be made safe within two hours. If owned by us we will carry out a permanent repair. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else please contact customer services on 0343 222 1234