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Traffic light fault Puddle Dock junction with Upper Thames Street

Reported in the Stuck on red category anonymously at 19:45, Mon 23 December 2019

Sent to TfL 5 minutes later. TfL ref: FMS1903649.

There are signs warning of "change to signal times", however, surely there is a fault, as the lights stay red for well over 5 minutes and cycle through several phases. This is on Upper Thames Street heading west at the junction into Puddle Dock. It's causing queues all the way back through the Blackfriars underpass and as drivers are assuming the lights are not working (stuck on red), they're crossing on red and it is highly dangerous. First noticed on Friday 20th December (PM) and still an issue Monday 23rd (12 noon approx). I can't see why the phasing was changed, there were no problems before. Hopefully this is just a technical fault that you can rectify?

Thanks and happy Christmas to you all.

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Updates

  • Your report has been investigated by our team. These traffic lights are operating as they intended. If the problem continues please re report this or contact customer services on 0343 222 1234

    State changed to: No further action

    Posted by TfL at 19:55, Mon 23 December 2019

  • The lights at this junction are still taking an age to change. Cars are assuming they aren't working and taking evasive action. IT'S INCREDIBLY DANGEROUS!!! It's also causing vehicles to suddenly change lane in the Blackfriars underpass which is also hugely dangerous. Must be sorted at your earliest convenience. Thanks very much.

    Don't reply that these are working correctly as they are clearly not. Please get a team down there ti assess as soon as you can.

    Posted anonymously at 13:37, Tue 24 December 2019

  • Thanks TFL - this issue has now been resolved.

    Posted anonymously at 12:53, Monday 20 January 2020

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