Reported in the Stuck on red category anonymously at 10:00, Tue 7 January 2020
Sent to TfL 5 minutes later.
TfL ref: FMS1922919.
As of yesterday morning, the lights on the toucan crossing mentioned above are not changing for pedestrians and cyclists. The light simply stays red while remaining green for motor traffic. Pedestrians and cyclists are having to cross in breaks in the motor traffic. This is a busy crossing and is now unsafe. Can you please ensure it is repaired without delay.
Your report has been investigated and we can confirm that there is a fault with these traffic lights. We have passed this to our contractors and as it is classed as an emergency it will be fixed within 24 hours. Thank you for taking the time to report this to us. Should you need anything else please contact customer services on 0343 222 1234