Reported in the Blocked drain category anonymously at 11:20, Tue 7 January 2020
Sent to TfL 6 minutes later.
TfL ref: FMS1923163.
I wrote last month about a blocked drain on Hazelbourne road near the junction with Balham Hill. I had an email (at the foot of this email from Kirsty Jones at Lambeth) saying this is the responsibility of TFL and not Lambeth. This morning I’ve received the below email from TFL saying it’s Lambeths responsibility- not TFL’s.
Exactly the same thing happened when the drain blocked last year! I have better things to go than be dealing with two companies who insist on passing the buck. I suggest TFL and Lambeth speak to each other and work out who is responsible then get it sorted. I’ve pointed out the blocked drain to the authorities and now responsibility to sort it lies with one of you.
It really shouldn’t be this frustrating to get this dealt with.
Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours.
State changed to: In progress
Posted by TfL at 16:00, Tue 7 January 2020
Your report has been investigated by our team and this is not the responsibility of Transport for London. However, your local borough will be able to help you. Should you need anything else please contact our customer services team on 0343 222 1234