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Cyclist sensor not calibrated correctly

Reported in the General Fault category anonymously at 08:37, Wed 8 January 2020

Sent to TfL 3 minutes later. TfL ref: FMS1924757.

Hi, The "presence of cyclist" sensor on the traffic light shown in the picture and highlighted with a yellow arrow (on Hinde Street, facing east), only registers the presence of cyclists if they are right by the curb.

Due to parking nearby, it's not safe for cyclists to wait right by the curb.

This means that cyclists have to wait until a car arrives to trigger the under-road sensor.

Please could this sensor be recalibrated/repositioned to detect cyclists waiting across the entire lane.

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Updates

  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours.

    State changed to: In progress

    Posted by TfL at 10:49, Thu 9 January 2020

  • Your report has been investigated and we can confirm that there is a non urgent fault at these traffic lights. We have passed this to our contractors and you should see an improvement within 28 days. Thank you for taking the time to report this to us. Should you need anything else please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 11:51, Thu 9 January 2020

This report is now closed to updates. You can make a new report in the same location.