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It is NOT fixed

Reported in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 09:04, Fri 10 January 2020

Sent to TfL 1 minute later. TfL ref: FMS1929248.

You keep on updating that the manhole cover is fixed, since first reported again (after 15 months and it briefly being ok for several months) on 31 December, however it is NOT fixed. TFL get your act together and fix it, The whole road is in a terrible condition, but at least do your bit and don’t give false information on this website just to influence your own data! It is not fixed, the manhole cover is NOT fixed, it is not fixed. We will be taking this further if not done within the next 3 working days.

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  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours.

    State changed to: In progress

    Posted by TfL at 10:59, Mon 13 January 2020

  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 15:29, Mon 3 February 2020

  • We are astonished that your update states this has been fixed - it is NOT. The manhole cover is still loose as per first reporting on 30th of December. This needs to be properly checked and fixed. We will start the complaints procedure as it starts to look like the drama we had last year when it took 15 (!!!) months for this manhole cover to be fixed (and clearly not a good job either as loose again)..

    Posted anonymously at 23:31, Mon 3 February 2020

This report is now closed to updates. You can make a new report in the same location.