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Not fixed

Reported in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 20:26, Fri 10 January 2020

Sent to TfL 4 minutes later. TfL ref: FMS1930801.

These manhole covers are owned by TFL, not by Southwark Council and not by Thames Water, but by TFL - last time when it took 15 months to get it fixed we established this when TFL also claimed these manhole covers weren’t theirs, they are! After 15 months you finally came around and confirmed. So why are you referring this again to the council? And could you not say it’s fixed on this website when it isn’t. Awaiting TFL to fix it, hopefully within 15 months this time...

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  • Still no contractors seen nor any attempts to solve the issue - can this be made a priority please? Called TFL 3 times to report, sent 3 times an email (Ref: 14491142) and now reported 3 times on this website...

    Posted anonymously at 17:56, Thu 16 January 2020

  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours.

    State changed to: In progress

    Posted by TfL at 15:11, Tue 21 January 2020

  • Your report has been investigated by our team and this manhole is owned by a utility company not TfL We have passed this on to our Section 81 team who will report this for you. Should you need anything else or assistance in working out who the owner is please contact customer services on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 14:34, Mon 2 March 2020

This report is now closed to updates. You can make a new report in the same location.