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Incorrect bus stop name

Reported in the Damage - other (bus stops and shelters) category anonymously at 11:37, Tuesday 14 January 2020

Sent to TfL 3 minutes later. TfL ref: FMS1936620.

Customer reported that after a new bus shelter was installed at Nightingale Lane (bus stop B), the signage on the new shelter reads Middle Lane instead of Nightingale Lane.

Also, the previous stop did have a countdown facility but the new shelter does not. When will this be replaced in the new shelter..?

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  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours.

    State changed to: In progress

    Posted by TfL at 12:04, Tuesday 14 January 2020

  • Unfortunately we have not been able to fix this within the timescale that we originally told you. This is in progress and we hope to have it fixed soon. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 13:49, Tuesday 11 February 2020

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