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BT Frame and Cover trip hazard

Reported in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 15:11, Wed 12 February 2020

Sent to TfL 4 minutes later. TfL ref: FMS1994369.

92 lower mortlake road TW9 2JG

BT footway box, slab on the side of it has sunk. It's created a trip hazard.

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Updates

  • Thank you for your report. This will now be investigated by our team and we will update you on progress within 10 days. If the issue you have reported is an emergency we aim to update you on progress within 24 hours.

    State changed to: Investigating

    Posted by TfL at 12:57, Thu 13 February 2020

  • Thank you for your report. This will now be investigated by our team and we will update you on progress within 10 days. If the issue you have reported is an emergency we aim to update you on progress within 24 hours.

    Posted by TfL at 12:58, Thu 13 February 2020

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required this we will aim to carry it out within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 13:02, Tue 18 February 2020

  • Your report has now been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    Posted by TfL at 16:57, Thu 20 February 2020

This report is now closed to updates. You can make a new report in the same location.