Thank you for your report. This will now be investigated by our team and we will update you on progress within 10 days. If the issue you have reported is an emergency we aim to update you on progress within 24 hours.
State changed to: Investigating
Posted by TfL at 13:03, Fri 14 February 2020
Unfortunately we have not been able to fix this within the timescale that we originally told you. This is in progress and we hope to have it fixed soon. Should you need anything else or have any questions please contact customer services on 0343 222 1234