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Lights not working on bus stop Y for over 2 months

Reported in the Damage - lighting not working (bus shelter) category anonymously at 10:31, Wednesday 1 April 2020

Sent to TfL 4 minutes later. TfL ref: FMS2077690.

Bus shelter lights not working on Stop Y for over two months now even tho previously reported via twitter and the open advert frame that was reported at the same time was fixed the same day

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Updates

  • Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days, however if this is a power supply problem it may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 13:46, Thursday 2 April 2020

  • Status shows Fixed but this is incorrect as the shelter lights are still off 3-4-20 3am

    Posted anonymously at 03:45, Friday 3 April 2020

  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will still try to update on the progress within 10 days, however in the current circumstances it may not be possible to do so while we focus on keeping our roads safe for critical workers as they to continue to support London

    State changed to: Investigating

    Posted by TfL at 14:00, Friday 3 April 2020

  • Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days, however if this is a power supply problem it may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 09:31, Wednesday 8 April 2020

  • Why has the been marked fixed again yet the lights are still not working ?

    Posted anonymously at 03:35, Thursday 9 April 2020

  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will still try to update on the progress within 10 days, however in the current circumstances it may not be possible to do so while we focus on keeping our roads safe for critical workers as they to continue to support London

    State changed to: Investigating

    Posted by TfL at 12:47, Thursday 9 April 2020

  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will still try to update on the progress within 10 days, however in the current circumstances it may not be possible to do so while we focus on keeping our roads safe for critical workers as they to continue to support London

    Posted by TfL at 09:30, Friday 24 April 2020

  • State changed to: Fixed

    Updated by TfL at 15:54, Monday 4 May 2020

  • Yet again this has been marked as fixed but the lights are still not working Why???

    Posted anonymously at 03:24, Friday 8 May 2020

  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will still try to update on the progress within 10 days, however in the current circumstances it may not be possible to do so while we focus on keeping our roads safe for critical workers as they to continue to support London

    State changed to: In progress

    Posted by TfL at 08:01, Tuesday 19 May 2020

  • I think you will find that they’ve been fixed in the time it’s taken someone to reply to the message dated 8/5/2020

    Posted anonymously at 11:06, Tuesday 19 May 2020

  • Thank you for taking the time to report this to us, under the current COVID-19 working restrictions we are not able to carry some of our regular day to day duties. However we are working hard to fix all safety critical issues. If this issue that you have reported is not safety critical we will fix this when we can. Should you need anything else or have any questions please contact customer services on 0343 222 1234. We will continue to serve you the best that we can but urge everyone not to make journeys unless absolutely necessary

    State changed to: Fixed

    Posted by TfL at 13:45, Thursday 21 May 2020

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