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Large pothole in Kentish Way, close to traffic light junction with Widmore Road.

Reported in the Pothole category anonymously at 09:10, Saturday 9 May 2020

Sent to TfL less than a minute later. TfL ref: FMS2109947.

I have noticed that for many months possibly even years my house has always shaken with the traffic on Kentish Way, this is something that I have accepted my living near a busy road. However, recently the movement has become worrying, there is a large noise and the house shakes when a heavy vehicle drops into a pothole behind my house. Over the months I have noticed plaster cracks in my ceilings and walls. These have been directly linked to the movement that the heavy vehicles are creating when the hit the pot hole. I will send a photo of the pot hole and I am also happy to let someone do an inspection of my house regarding the damage that is now being caused to my internal walls. I appreciate that in the current times, this won't be possible so I am asking that someone looks at the pothole and hopefully it can be fixed as a matter or urgency. Once we are able to allow 'normal' life to resume I would like to show the damage in the house.

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  • Thank you for taking the time to report this to us, under the current COVID-19 working restrictions we are not able to carry some of our regular day to day duties. However we are working hard to fix all safety critical issues. If this issue that you have reported is not safety critical we will fix this when we can. Should you need anything else or have any questions please contact customer services on 0343 222 1234. We will continue to serve you the best that we can but urge everyone not to make journeys unless absolutely necessary

    State changed to: Fixed

    Posted by TfL at 09:23, Saturday 9 May 2020

  • Attached are 2 photos with the separate potholes in Kentish Way which are causing the exceptionable and worrying vibrations in the house (17 Queens Road).

    Today the plaster cracked and fell off the wall around my outside patio door, directly after a heavy lorry sunk into the pothole. I have new plaster cracks in my living room ceiling, master bedroom ceiling and 2 separate walls, my daughters back bedroom across the ceiling and finally the main bathroom. All of these cracks have developed quickly over the last 2 months and I strongly believe that the pothole in Kentish Way is causing unacceptable vibrations throughout the house which happen many times throughout the day as it is a busy road with heavy traffic ie buses, lorries etc.

    This matter is now urgent.

    Best wishes

    Jo Kaleta

    Posted anonymously at 14:30, Thursday 14 May 2020

  • The shudder caused by heavy goods/bus traffic trundling along Kentish Way over a couple of large previously repaired but now sagging potholes behind my house at 19 Queens Road is causing structural damage to my property. Details of the damaged road were advised to you by a neighbour on 9th & 14th May 2020 but no action has been planned and the complaint is shown as fixed. Damage is being caused to all the properties backing on to Queens Road and repair work is required promptly please.

    Posted anonymously at 20:42, Thursday 21 May 2020

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