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Sensor hidden by branches and not detecting waiting traffic

Reported in the Stuck on red category anonymously at 12:33, Sun 10 May 2020

Sent to TfL less than a minute later. TfL ref: FMS2110929.

The lights are not changing to green if there is traffic waiting at just the southern set of lights on Glamis Road. Presumably this is because the sensor above the lights is covered by new growth tree branches. The problem has been there for at least a week. It is prompting drivers to cross the red lights - yesterday I saw a bus do this and a moped that then tried the same had to brake sharply to avoid a lorry travelling along The Highway.

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Updates

  • Thank you for taking the time to report this to us, under the current COVID-19 working restrictions we are not able to carry some of our regular day to day duties. However we are working hard to fix all safety critical issues. If this issue that you have reported is not safety critical we will fix this when we can. Should you need anything else or have any questions please contact customer services on 0343 222 1234. We will continue to serve you the best that we can but urge everyone not to make journeys unless absolutely necessary

    State changed to: Fixed

    Posted by TfL at 12:43, Sun 10 May 2020

  • Thanks for the update. Just to be clear, yesterday I saw a bus break the red lights, crossing four lanes of traffic, to turn east on The Highway from Glamis Road. Other frustrated drivers have been breaking these stuck-on-red lights. Please reconsider classing this as a safety-critical issue.

    Posted anonymously at 13:01, Sun 10 May 2020

  • Siemens traffic signal engineer attended today (11/5/2020) and took the attached photos. This is safety critical as vehicles are getting impatient and are ignoring the red traffic signals.

    Posted anonymously at 17:23, Mon 11 May 2020

This report is now closed to updates. You can make a new report in the same location.