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Damaged manhole cove near bus stop EJ

Reported in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 10:37, Fri 5 June 2020

Sent to TfL less than a minute later. TfL ref: FMS2143164.

Broken manhole cover on part of West Hill, between Ashcroft academy and the entrance to Keswick road. This is very loose and there is constant loud noise from it day and night when cars and trucks go over it.

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  • This manhole cover was reported on the 30th May. It still has not been repaired. The noise is now so loud and so constant, that it is becoming impossible to work from home effectively or sleep at night. This constant loud banging noise is really affecting my quality of life. I cannot concentrate on anything or think straight. Please can this be fixed immediately.

    Posted anonymously at 08:56, Wed 17 June 2020

  • Hello tfl, since you think that "every journey matters" how about every person's sanity matters?! Every single car that drives on West Hill over this manhole cover creates an ever increasing loud crashing noise that reverberates in my flat and in my head. I urge you to address this, please.

    Posted anonymously at 09:37, Wed 17 June 2020

  • I've had difficulty sleeping at night for a long time from this. Double glazing windows are not making a difference.

    Posted anonymously at 11:25, Wed 17 June 2020

  • This manhole cover in the Westbound carriageway is still in need to repair. The ironwork stands proud of the road surface and makes a noise every time a vehicle passes over it.

    Posted by Gareth Hadley at 20:11, Wed 17 June 2020

  • My wife's sanity is slipping. Please help by fixing this manhole cover. I'm afraid of what further impact this could have.

    Posted anonymously at 15:13, Fri 19 June 2020

  • See attached photo of manhole cover in question.

    Posted anonymously at 16:33, Sat 20 June 2020

  • It Sounded as though somebody did a temporary repair at the weekend. But it has already started to fail and it’s getting louder and louder this morning it returned to a constant banging sound as Cars ran over it. This needs to be properly fixed to avoid the unbearable racket it quickly escalated to last time.

    Posted anonymously at 08:30, Wed 24 June 2020

  • This manhole over is literally driving me insane when is someone going a do something about this?!

    The noise is loud and relentless, I can’t sleep when we have gone as far as to purchase noise dampening double glazing. Does anyone know who is directly responsible? Would legal action be a possible avenue to peruse?

    Posted anonymously at 23:20, Sun 28 June 2020

  • This was taken today. A total joke of a fix. This is causing a lot of stress and distress to us and our neighbours. Can TFL get this fixed ASAP please.

    Posted by J Livingstone at 22:10, Mon 29 June 2020

  • It’s been now over 5 weeks that this manhole has been making horrible noise through out the day and night when cars are passing over it. It has now really effecting my health, I can’t sleep at night because of the horrible noise and during the day it’s impossible to be at home and be in peace or be able to work. I know this has been reported long time ago and it is still an issue. They have put the temporary fix on it last week which lasted for 2 days. I was watching the guy from my window when he came to fix it, he literally spent 5mins putting some tarmac over it and left. The manhole is located right in the middle of A3. We have been going through this every year as far as I remember.. This manhole needs to be relocated and be put somewhere that cars are not passing over it. So one time fix forever other wise this is going to happen over and over again.

    Posted anonymously at 21:08, Tue 30 June 2020

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:31, Wednesday 13 January 2021

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