Drain blocked behind Stepney Green station, causing a block and flood to my business
Reported in the Roadworks category anonymously at 13:38, Thursday 18 June 2020
Sent to TfL less than a minute later. TfL ref: FMS2162027.
The drain blocked behind Stepney Green station, is causing a block and flood to my business as my basement is flooded. Thames Water, London Borough of Tower Hamlets and private contractors have checked it and advised to contact TFL to unblock it.
I have pictures of the drain problem from the station and can provide it to you. I have job references from all services I have used to show you that I have done what I can do from my part, TFL job ref is: 15022903
This is affecting my business as I have been having floods reoccuring for many months and I have lost money due to private jobs, to seek some sort of remedy however they have told me to contact TFL as it is on your land and your drains that need to be unblocked.
It is causing a financial strain on me and I will be going to Councillor if this is not fixed with immediate effect as this is on TFL land not the councils.
Your report has been investigated by our team and unfortunately it cannot be resolved through Street Care. Please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues who will be able to help you with this query
State changed to: Internal referral
Posted by TfL at 19:33, Thursday 18 June 2020
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