Reported in the Low hanging branches and general maintenance category anonymously at 09:33, Monday 29 June 2020
Sent to TfL less than a minute later. TfL ref: FMS2177056.
Information received on 26th June; a overhanging tree - 93 Blackheath Hill Comments: It is completely overhanging my property, so much so that there is no sunlight in my home causing dampness and cracks in the basement of my property where my bedrooms are. The branches are so low that buses hit them as they go past. It touches the roof of the flats (overhanging my garden of 4m).
Thank you for your report. We have re categorised this and it will now be directed to the appropriate team to resolve.
Posted by TfL at 14:43, Monday 29 June 2020
Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will still try to update on the progress within 10 days, however in the current circumstances it may not be possible to do so while we focus on keeping our roads safe for critical workers as they to continue to support London
State changed to: In progress
Posted by TfL at 15:28, Thursday 2 July 2020
Your report has been investigated by our team and unfortunately it cannot be resolved through Street Care. Please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues who will be able to help you with this query
State changed to: Internal referral
Posted by TfL at 09:49, Friday 3 July 2020
Provide an update