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Hi , I've been informed by my local council( Hounsow )that Tfl

Reported in the Low hanging branches category anonymously at 14:07, Wed 8 July 2020

Sent to TfL less than a minute later. TfL ref: FMS2191356.

Hi I've been informed by my local council (Hounslow ) that Tfl are responsible for the maintainance of tress along the Great West Road . I live in a small development with the back of dwellings facing the Great West Road (Harvard Hill - Cedars Road ) . The trees here are causing issues with: Large overgrown branches almost touching the buildings , large roots displacing paving and pathways ,large branches falling into gardens and the road when it's windy ,excessive leaves and debris on a daily basis in our back gardens and insect infestation.. It would be great if these tress could be trimmed back and maintained more regularly . Please could you help with this issue ASAP . Just to say that we appreciate the trees and the value they bring to the environment however it would be great to have some sunlight without the anxiety of these very large overhanging branches falling on us etc. I look forward to your prompt response .

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Updates

  • Please see the pictures attached .

    Posted anonymously at 18:45, Wed 8 July 2020

  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will still try to update on the progress within 10 days, however in the current circumstances it may not be possible to do so while we focus on keeping our roads safe for critical workers as they to continue to support London

    State changed to: In progress

    Posted by TfL at 12:39, Tue 14 July 2020

  • Could you confirm the exact location because the postcode given and the address don't exactly match up and we'd like to ensure we have the correct address. Is the dwelling in Falcon Close?

    Posted by TfL at 14:58, Thu 16 July 2020

  • Hello , Yes the dwelling is in Falcon close W43xq? The dwellings back on to the A4 Cedars Rd / Harvard Hill - they are directly opposite the big Blue Self storage building which is next to the Porsche showroom . I hope this helps -if not let me know .

    Thanks

    Posted anonymously at 17:46, Thu 16 July 2020

  • Hello , Would it possible to give me an update on this matter .

    Many thanks

    Posted anonymously at 18:10, Tue 28 July 2020

  • Our contractors have reported that the works have now been completed. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 14:04, Tue 4 August 2020

  • Hello I’ve received an update from you today regarding the overgrown trees - it states that you have been informed by your contractors that the ‘works’ Have been completed ? I’d like to inform you that this is not the case and we have not seen , heard or noticed any difference with the trees ? Please could you check with your contractors about what is happening or has happened ?

    I look forward to you update.

    Thanks Elizabeth Lawrence

    Posted anonymously at 15:51, Tue 4 August 2020

  • Thank you for your response. We will resend someone out to re inspect.

    Posted by TfL at 11:18, Tue 11 August 2020

This report is now closed to updates. You can make a new report in the same location.