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Pedestrian crossing traffic lights stucj on green

Reported in the General Fault category anonymously at 14:31, Mon 13 July 2020

Sent to TfL less than a minute later. TfL ref: FMS2198315.

Pedestrian Traffic lights on Upper Richmond road west outside Waitrose are stuck on green (since Saturday). Lots of people waiting to cross.

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Updates

  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will still try to update on the progress within 10 days, however in the current circumstances it may not be possible to do so while we focus on keeping our roads safe for critical workers as they to continue to support London

    State changed to: Investigating

    Posted by TfL at 18:27, Tue 11 August 2020

  • Your report has been investigated and we can confirm that there is a non urgent fault at these traffic lights. We have passed this to our contractors and you should see an improvement within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 16:31, Fri 9 October 2020

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