The problem has been ongoing for months. Every time someone tries to fix the cover, it is ok for a week or so, then it loosens again and reverts to noisy 'CLUNK CLUNK!' sounds every minute or so. Please look in to this as soon as possible as this is directly outside our home and myself and the residents are finding it unbearable.
Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will still try to update on the progress within 10 days, however in the current circumstances it may not be possible to do so while we focus on keeping our roads safe for critical workers as they to continue to support London
State changed to: Investigating
Posted by TfL at 09:36, Wed 22 July 2020
Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us we will carry out a permanent repair. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234