Reported in the Pedestrian wait button not working category anonymously at 08:51, Tue 28 July 2020
Sent to TfL less than a minute later.
TfL ref: FMS2219577.
Pedestrian crossing button goes green, but drivers coming from Hospital Bridge Road (turning left onto Great Chertsey Road) ignore their red light. Timings should be longer on the green light for pedestrians, therefore not causing confusion to drivers. Completely unsafe for pedestrians, who might wait forever to cross.
Thank you for taking the time to report this to us, under the current COVID-19 working restrictions we are not able to carry some of our regular day to day duties. However we are working hard to fix all safety critical issues. If this issue that you have reported is not safety critical we will fix this when we can. Should you need anything else or have any questions please contact customer services on 0343 222 1234.