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Sequencing issue

Reported in the General Fault category anonymously at 11:32, Wednesday 29 July 2020

Sent to TfL less than a minute later. TfL ref: FMS2221745.

Member of public had reported this issue today: Their comments: Once again the newly installed lights on the A217 are not working correctly.

When turning right from the A217 into Collingwood Rd

The right hand light was skipped 3 times during the light cycle causing cars to just go through the red light.

These lights recently went through a length and I'm sure costly refurbishment but they still don't work correctly..

Can someone please fix these permanently

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Updates

  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will still try to update on the progress within 10 days, however in the current circumstances it may not be possible to do so while we focus on keeping our roads safe for critical workers as they to continue to support London

    State changed to: Investigating

    Posted by TfL at 11:53, Wednesday 29 July 2020

  • Unfortunately we have not been able to fix this within the timescale that we originally told you. This is in progress and we hope to have it fixed soon. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 09:17, Friday 14 August 2020

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