Reported in the General Fault category anonymously at 09:56, Mon 3 August 2020
Sent to TfL less than a minute later.
TfL ref: FMS2228059.
Re lights at junction upper Richmond road and priory lane. The sequence has been changed meaning there is no filter for cars heading west on URR and turning right/south down priory lane. The result is cars cannot turn due to oncoming traffic heading west along URR leading to major queuing back along URR towards richmond. Put the filter back! I use the roads regularly thete and there no reason to remove it.
Your report has been investigated and we can confirm that there is a non urgent fault at these traffic lights. We have passed this to our contractors and you should see an improvement within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234