Reported in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 10:51, Thu 13 August 2020
Sent to TfL less than a minute later.
TfL ref: FMS2243302.
Just after I walked out of Waitrose, I fell over a gap in the paving slabs. They were small tiles near the wall and one of them was missing. I went down hitting my knee on the ground and twisting my ankle. My left knee is bruised, there was a very small cut as well. My right ankle is swollen, bruised and painful. I have been unable to put any weight on it and it still hurts now.
Your report has been investigated by our team and this is not owned by Transport for London which means that we are not able to resolve the issue. We have contacted the owner to ask them to make the repairs. Should you need anything else or have any questions please contact our customer services team on 0343 222 1234