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Massive hole on pavement

Reported in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 11:31, Tue 8 September 2020

Sent to TfL less than a minute later. TfL ref: FMS2284102.

Massive hole outside property. Will cause severe injuries if someone was to fall down it. Needs to be fixed asap. Issue has been ongoing for 2-3 months. Reported to the council but have been advised it is a red route and the council will not do anything to fix it, it has to be TFL.

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  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will still try to update on the progress within 10 days, however in the current circumstances it may not be possible to do so while we focus on keeping our roads safe for critical workers as they to continue to support London

    State changed to: In progress

    Posted by TfL at 16:48, Tue 8 September 2020

  • Your report has been investigated and we were not able to find any defects or issues at this location. This could be because the issue has already been resolved. However if the issue remains, please can you either resubmit your report with some more information and a photo or you can contact our customer services team on 0343 222 1234 or by using this web form help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 16:09, Wed 9 September 2020

  • You investigated the wrong location. So I would like to resubmit some photos. The location I mentioned for investigation is 171 Lewisham Way, SE4 1UY. This is urgent as it is dangerous, so please see to is as an emergency.


    Posted anonymously at 08:52, Sun 13 September 2020

This report is now closed to updates. You can make a new report in the same location.