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Shelter was taken out during a pipe repair and not putting back

Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 09:37, Mon 5 October 2020

Sent to TfL less than a minute later. TfL ref: FMS2325519.

Dear Sir/Madam, Bus stop 87287 (Bryan Road/Surrey Docs Farm) has been without shelter for a few months. The original shelter was taken out due to a broken pipe repair and never put back in after the pipework. I was encouraged to report this issue due to there are many elderly who rely on this bus (C10) to go to hospitals (St Thomas) as well as for general school and work purposes. The rainy season is here and winter is coming. It would be great to have the shelter put back in so people don't have to wait under the rain and cold wind. Many thanks

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Updates

  • Unfortunately we have not been able to fix this within the timescale that we originally told you. This is in progress and we hope to have it fixed soon. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 16:25, Tue 6 October 2020

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