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Pedestrian sensor not picking up people waiting for the lights

Reported via desktop in the General Fault category anonymously at 14:20, Mon 5 October 2020

Sent to TfL less than a minute later. TfL ref: FMS2326303.

The pedestrian sensor on the pedestrian crossing across the A316 by Pagoda Avenue doesn't pick up people waiting for the lights in some areas. This means the request to cross gets cancelled and pedestrians have to wait longer. The sensor should be removed and the light just operated by the request button.

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Updates

  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will aim to update you in progress within 10 days

    State changed to: Investigating

    Posted by TfL at 11:02, Tue 6 October 2020

  • Your report has been investigated and we can confirm that there is a non urgent fault at these traffic lights. We have passed this to our contractors and you should see an improvement within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 14:38, Tue 6 October 2020

This report is now closed to updates. You can make a new report in the same location.