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North bound traffic signals are knocked out of alignment,

Reported via desktop in the Damage - pole leaning / equipment detached from pole/facing the wrong direction category by Mr J Morar at 16:45, Fri 9 October 2020

Sent to TfL 1 month, 2 weeks, 6 days, 20 hours, 12 minutes later. TfL ref: FMS2333901.

The north bound signal head is facing toward the footpath!.

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Updates

  • Your report has been investigated by our team and unfortunately it cannot be resolved through Street Care. Please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 17:01, Thu 15 October 2020

  • Fixed. Note -Harrow council advised that this report should have been sent dircet to TfL who are responsible for management of signals.

    Posted by Mr J Morar at 11:05, Thu 26 November 2020

  • Your report has been investigated and we can confirm that there is a non urgent fault at these traffic lights. We have passed this to our contractors, and you should see an improvement within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:50, Thu 26 November 2020

  • It has been fixed

    Posted by Mr J Morar at 11:52, Fri 27 November 2020

  • Your report has been investigated and we can confirm that there is a fault with these traffic lights. We have passed this to our contractors and as it is classed as an emergency it will be made safe within 24 hours. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Category changed from ‘General Fault’ to ‘Damage - pole leaning / equipment detached from pole/facing the wrong direction’

    Posted by TfL at 11:57, Fri 27 November 2020

  • This issue has already been reported to us on Street Care. You can view updates on progress by searching on the location on the map and clicking the pin. You can also add your own update if you would like to. Should you need anything else please contact customer services on 0343 222 1234.

    State changed to: Duplicate

    Posted by TfL at 12:01, Fri 27 November 2020

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