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Noisy rocking manhole cover

Reported via mobile in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 06:43, Mon 12 October 2020

Sent to TfL less than a minute later. TfL ref: FMS2336486.

Every time any vehicle drives over this manhole it makes a tremendously loud clunking sound which we have to endure all day and all night, as it happens several times a minute The issue has been here for months. Please can this be fixed, working from home with this constant clunking sound crashing around you, with no escape when you try to go to sleep at night, it’s like torture! Thank you!

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  • Hank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 11:48, Tue 13 October 2020

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 09:42, Tue 20 October 2020

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 18 November 2020

  • This has not been been fixed, it is a total farce! It has been 6 weeks and you have done nothing to help the situation. For 6 weeks, and the several months preceding the complaint, every single waking and sleeping moment i’m being disturbed by this. It’s disgusting the lack of compassion, im sure you must live in beautiful quiet houses, you clearly have no understanding. You either don’t care, or you are deliberately doing nothing about it. Which is it?

    Posted anonymously at 10:59, Sun 29 November 2020

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