Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 16:10, Tue 13 October 2020
Sent to TfL less than a minute later.
TfL ref: FMS2339342.
Customer was commuting back from work as normal heading south towards Stockwell, he stopped at the light and waiting to go green and as soon as he started to go forward in cycle lane, he hit really big dips in the road in the cycle lane and that threw him off the bike. He went to AE and he has broken a bone in his wrist- 2 X rays and MRI scan. He is now waiting results for that so he is wearing a splint. Bike is also damaged and he is quite bruised and battered as well as having to get repair quotes for his bike. Push bike.
Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 16:44, Tue 24 November 2020
This issue has already been reported to us on Streetcare. You can view updates on progress by searching on the location on the map and clicking the pin. You can also add your own update if you would like to. Should you need anything else please contact customer services on 0343 222 1234.