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Damaged drain cover

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 09:44, Wed 14 October 2020

Sent to TfL less than a minute later. TfL ref: FMS2340072.

There is a damaged drain cover on the flyover on North Circular to M11 North bound. As this is TFL’s responsibility and not Redbridge could you please investigate as soon as possible as the it has been reported as dangerous and could cause an accident.

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Updates

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 18:26, Thu 15 October 2020

  • We went over this and feel it is going to cause an accident it is very dangerous. This area of the road has not been smooth for a long time. Please fix as soon as possible. I can't believe it wasn't fixed when reported originally. If anything happens to our car we will sue tfl for liability

    Posted anonymously at 18:35, Tue 27 October 2020

  • I went over this on Sat 24th October - either a bridge expander or a missing drain cover. The shockwave through the car was alarming; certainly the most severe jolt I've ever experienced whilst driving. It could certainly blow a tyre or cause someone to run off. Redbridge Council directed me to TfL. Has this been fixed?

    Posted anonymously at 18:55, Mon 9 November 2020

  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 17:05, Wed 11 November 2020

  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 17:12, Wed 11 November 2020

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