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Loud dangerous manhole cover

Reported via mobile in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 13:47, Thursday 15 October 2020

Sent to TfL less than a minute later. TfL ref: FMS2342327.

I’ve contacted you on this before. It looks like the site was attended but the loud noise is worse than before! Can this be fixed as it’s causing constant stress for local residents and is a hazard as it’s directly outside Lidl supermarket. Once fixed could it be tested as it clearly wasn’t previously?

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Updates

  • Notwithstanding that contractors attended recently, the manhole cover still makes a loud noise whenever a car goes over it. This is particularly annoying at night when it can disrupt sleep.

    Posted anonymously at 14:53, Thursday 15 October 2020

  • This manhole cover is still making a loud noise and therefore the issue is unresolved. Please can we have a team attend to this. Thank you.

    Posted anonymously at 10:04, Friday 16 October 2020

  • The issue with the manhole making loud noise with every passing vehicle is still unresolved. This is becoming a huge inconvinience specially at night. Attached is a photo of the manhole. Can we please get this fixed? Thanks - on behalf of Summit House residents

    Posted anonymously at 10:39, Saturday 17 October 2020

  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 13:31, Tuesday 20 October 2020

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 15:14, Tuesday 20 October 2020

  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 14:01, Friday 23 October 2020

  • This IS NOT resolved which is why so many residents have been contacting you re the loud noise and danger for vehicles. Who can I escalate this to as it is obviously not being taken seriously?

    Posted anonymously at 14:05, Friday 23 October 2020

  • Agreed, this is NOT resolved. Clearly TfL's contractors do not check their work. This is the second time that this fault has been erroneously reported as fixed.

    Posted anonymously at 15:11, Friday 23 October 2020

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