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Unstable rocking/noisy manhole cover

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 13:26, Fri 16 October 2020

Sent to TfL less than a minute later. TfL ref: FMS2343895.

This manhole cover is noisy when vehicles drive over it. creating a very loud clanking type noise. It disturbs my sleep during the night and needs an urgent repair.

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  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 14:11, Fri 16 October 2020

  • Your report has been investigated by our team and this manhole is owned by Thames Water not TfL We have passed this on to our Section 81 team who will report this to them. Should you need anything else please contact customer services on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 10:25, Tue 20 October 2020

  • Hello TFL, I reported the faulty manhole cover to Thames Water as per the update above dated 20/10/20. They then sent a technician to investigate and concluded that what has actually happened is that it is actually a 'cable pit' that was accessed and has then been recovered with a Thames Water manhole cover in error. Consequently they have suggested that I refer back to you. Thames water suggested that I give you the reference number of: 3157DDWB should in case you need to make contact with them. This needs resolving ASAP as the noise when the manhole cover is driven over by traffic is very disturbing, particularly at night causing difficulty in getting an undisturbed nights sleep.

    Posted anonymously at 16:29, Sun 8 November 2020

  • Hello, I am also an inhabitant of the area and this noise is getting increasingly bothersome. This issue was reported in October 2020, its February 2021, it's been 5 months now and no one has fixed this issue yet! From the messages above the TfL has referred it to Thames Water and Thames Water referred it back to TfL. Can someone finally investigate and address this issue please ? The noise becomes unbearable...

    Posted anonymously at 22:32, Wed 3 February 2021

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