Unstable rocking/noisy manhole cover
Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 13:26, Fri 16 October 2020
Sent to TfL less than a minute later. TfL ref: FMS2343895.
This manhole cover is noisy when vehicles drive over it. creating a very loud clanking type noise. It disturbs my sleep during the night and needs an urgent repair.
Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 14:11, Fri 16 October 2020
Your report has been investigated by our team and this manhole is owned by Thames Water not TfL We have passed this on to our Section 81 team who will report this to them. Should you need anything else please contact customer services on 0343 222 1234
State changed to: not TfL’s responsibility
Posted by TfL at 10:25, Tue 20 October 2020
Hello TFL, I reported the faulty manhole cover to Thames Water as per the update above dated 20/10/20. They then sent a technician to investigate and concluded that what has actually happened is that it is actually a 'cable pit' that was accessed and has then been recovered with a Thames Water manhole cover in error. Consequently they have suggested that I refer back to you. Thames water suggested that I give you the reference number of: 3157DDWB should in case you need to make contact with them. This needs resolving ASAP as the noise when the manhole cover is driven over by traffic is very disturbing, particularly at night causing difficulty in getting an undisturbed nights sleep.
Posted anonymously at 16:29, Sun 8 November 2020
Provide an update