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Wait button only works if you push it in the right place

Reported via desktop in the Pedestrian wait button not working category anonymously at 18:17, Friday 23 October 2020

Sent to TfL less than a minute later. TfL ref: FMS2354791.

For some years pedestrians pushing the call button on the south west corner of the crossing have found that it sometimes doesn't operate, and so they (generally but not always) wait patiently until someone else pushes a different button on one of the other poles. The reason seems to be that it depends on whereabout on the button you put your finger - sometimes it works, sometimes it doesn't.

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Updates

  • YYour report has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have passed this to our contractors, and it will be fixed within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 18:30, Friday 23 October 2020

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 21 November 2020

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