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Damaged concrete island -WC2N 5AQ

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 11:19, Monday 26 October 2020

Sent to TfL less than a minute later. TfL ref: FMS2357462.

: WC2N 5AQ VICTORIA EMBANKMENT - NORTHUMBERLAND AVENUE - EMBANKMENT STATION the concrete island between p9 are spit wide open req f/up to repair

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  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 10:17, Tuesday 27 October 2020

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:21, Tuesday 27 October 2020

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday

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