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Road and kerb & footpath sunk after gas leak repair

Reported via mobile in the Damage - pole leaning / equipment detached from pole/facing the wrong direction category anonymously at 15:20, Monday 26 October 2020

Sent to TfL less than a minute later. TfL ref: FMS2358089.

Sinking of road and footpath appeared after gas leak repair job done by Cadent gas company . Technically inadequate repair work created after gas leak repair . Vehicle and passengers getting damaged when going over this sunk section of this Sutton Rd , Hounslow , Middx . Damaged area is just before the railway bridge as if you are traveling towards A4 ( Greatwest Rd) .

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Updates

  • Your report has been investigated and we can confirm that there is a fault with these traffic lights. We have passed this to our contractors and as it is classed as an emergency it will be made safe within 24 hours. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 15:24, Monday 26 October 2020

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday

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