report here Reposition
Traffic lights detached from retaining bracket fixing to the pole.
Reported via desktop in the Damage - pole leaning / equipment detached from pole/facing the wrong direction category anonymously at 12:05, Thu 5 November 2020
Sent to TfL less than a minute later. TfL ref: FMS2372250.
The problem is on the lights that are on your right hand side travelling towards Richmond (nearest Grosvenor Gardens). The traffic lights are fixed to pole by two retaining brackets, one at the top and another at the bottom of the lights unit. The lights have sheared away from the bracket at the bottom. As a result they are being held only by the bracket at the top and are resting on the lower bracket under their own weight in a skewed position. They could fall in high winds. As this is a pedestrian crossing with the button immediately below the lights as we approach winter this poses a risk. The crossing is used frequently by the kids from a nearby school.
Your report has been investigated and we can confirm that there is a fault with these traffic lights. We have passed this to our contractors and as it is classed as an emergency it will be made safe within 24 hours. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 12:12, Thu 5 November 2020
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Fri 4 December 2020
This report is now closed to updates. You can make a new report in the same location.