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Water leaking from manhole collecting on road and splashing on to pavement

Reported via desktop in the Standing water category anonymously at 11:07, Fri 6 November 2020

Sent to TfL less than a minute later. TfL ref: FMS2373762.

Water is flowing out from a manhole cover on the road adjacent to 120/118 Brixton Hill. The water from this continues to run down the hill for two blocks, collecting in pools, damaging the road surface, and splashing onto the pavement. I have been reporting this to Thames Water for months but no action has been taken

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  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue we will aim to resolve it within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:33, Mon 9 November 2020

  • The original manhole covers have been replaced but there is still water flowing out of the new cover. This seems pointless - papering over the crack

    Posted anonymously at 14:53, Sun 22 November 2020

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 8 December 2020

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