Uneven pavement on A1203 Opposite Holiday Inn
Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 15:49, Wed 11 November 2020
Sent to TfL less than a minute later. TfL ref: FMS2382714.
A member of the public tripped on the highway whilst walking in flats. Because of this, they fell on their face hit their left hand hit their knee which is now grazed. Because of this they now have headaches and are unable to move their fingers properly, they went to the hospital to get an x-ray. Their glasses also smashed which protected their face.This is a safety hazard to all pedestrians and needs to be investigated ASAP.
Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 10:04, Mon 16 November 2020
Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 18:46, Tue 24 November 2020
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Wed 23 December 2020
Provide an update