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Flooding on carriageway at bus stop

Reported via desktop in the Standing water category by Garry Nash at 13:27, Thu 12 November 2020

Sent to TfL 13 minutes later. TfL ref: FMS2384098.

The bus lane carriageway is flooding by the bus stop outside Bus Stop D. THis is in the northbound carriageway outside the Joe Public takeaway. It has been flooding for many months after a rainfall. The issue is that as buses pull into the stop, they soak any pedestrians or people waiting for the bus. Can this please be resolved as it is leading to an incredibly poor experience at such a busy bus stop.

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  • Category changed from ‘Flooding’ to ‘Standing water’

    Posted by TfL at 13:40, Thu 12 November 2020

  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue we will aim to resolve it within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:30, Fri 13 November 2020

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 12 December 2020

  • This issue is not rectified. Whenever it rains, there is a flood at the bus stop. Passengers when waiting at the stop get soaked from the spray from the vehicle wheels. How can the issue be closed if the flooding still occurs?

    Posted by Garry Nash at 16:42, Friday 8 January 2021

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