Reported via desktop in the Blocked drain category anonymously at 13:42, Thu 19 November 2020
Sent to TfL less than a minute later.
TfL ref: FMS2395833.
Member of public reports a possible design fault. They report t pavement slopes down next to the building, causing floods in through fire escape door causing hundreds pounds of damaged. Very shallow, narrow pavement drain, constantly full of environmental debris, no available drainage.
They have been reporting this ongoing issue for some time now.
Your report has been investigated and we have reported this to our contractors. If this is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 09:54, Fri 20 November 2020
Unfortunately we have not been able to fix this within the timescale that we originally told you. This is in progress and we hope to have it fixed soon. Should you need anything else or have any questions please contact customer services on 0343 222 1234