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Defective traffic lights causing congestion and pollution.

Reported via iOS in the Pedestrian wait button not working category anonymously at 17:59, Thu 19 November 2020

Sent to TfL less than a minute later. TfL ref: FMS2396341.

The pedestrian wait button is permanently active. Lights turn red perpetually blocking traffic, causing congestion and consequently pollution as well. The push to red cycle is abnormally quick. All other pedestrian wait lights in the area and in this road take several minutes between cycles even if the button is pressed immediately.

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Updates

  • YYour report has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have passed this to our contractors, and it will be fixed within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 18:03, Thu 19 November 2020

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Fri 18 December 2020

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