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Cycle signal shows green within general traffic stage

Reported via mobile in the General Fault category anonymously at 15:42, Sun 22 November 2020

Sent to TfL less than a minute later. TfL ref: FMS2400026.

Cycle signal on the approach to the signalised cycle crossing towards Elephant and Castle station shows a green light at the same time as cars have a green light. Please see the photo attached. The cycle signal at the other side of the crossing is correctly showing a red light.

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Updates

  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 16:27, Tue 24 November 2020

  • Thank you for your recent report. Unfortunately this is taking longer to investigate that we had planned. We are currently working on this and we will give you an update as soon as we can. In the meantime if you need anything else please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    Posted by TfL at 09:39, Tue 2 March 2021

  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 14:04, Thu 8 April 2021

This report is now closed to updates. You can make a new report in the same location.