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Missing kerb drops

Reported via Android in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 11:48, Mon 23 November 2020

Sent to TfL less than a minute later. TfL ref: FMS2401152.

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I cannot cross the junction of York Road and York Place because there are no kerb drops and I use a wheelchair. Please introduce kerb drops here.

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Updates

  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 17:34, Fri 27 November 2020

  • Unfortunately we have not been able to fix this within the timescale that we originally told you. This is in progress and we hope to have it fixed soon. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 12:15, Wednesday 13 January 2021

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:28, Wednesday 13 January 2021

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 10:01, Wednesday 20 January 2021

  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 09:08, Monday

  • Your report has now been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    Posted by TfL at 09:09, Monday

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