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3rd time reporting the same issues

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 12:45, Fri 27 November 2020

Sent to TfL less than a minute later. TfL ref: FMS2407844.

I have check with the council and they said while the manhole is not TFL responsibility, TFL should serve notice to the relevant utility.

I have been going around circles trying to understand who is responsible for this so while the road is TFL responsibility please direct me to whom I need to complain about he manhole

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Updates

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:22, Tue 1 December 2020

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 30 December 2020

This report is now closed to updates. You can make a new report in the same location.