Fixed
3rd time reporting the same issues
Sent to TfL less than a minute later. TfL ref: FMS2407844.
I have check with the council and they said while the manhole is not TFL responsibility, TFL should serve notice to the relevant utility.
I have been going around circles trying to understand who is responsible for this so while the road is TFL responsibility please direct me to whom I need to complain about he manhole
Updates
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Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
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