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Pedestrian wait button triggers constantly

Reported via desktop in the General Fault category anonymously at 13:25, Fri 4 December 2020

Sent to TfL less than a minute later. TfL ref: FMS2417713.

The crossing is triggered constantly regardless of if someone presses the button or not, as if one of the buttons is stuck down (which I don't think it is but it's behaving as if it was).

Convenient in the day but annoying at night when the beep beep beep goes off every 30 seconds.

It has been doing this for several weeks.

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Updates

  • Your report has been investigated and we can confirm that there is a non urgent fault at these traffic lights. We have passed this to our contractors, and you should see an improvement within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:39, Mon 7 December 2020

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 5 January 2021

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