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Extremely noisy "clunking" manhole cover on Balham Hill at the junction with Dinsmore Road

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 14:29, Fri 18 December 2020

Sent to TfL less than a minute later. TfL ref: FMS2438113.

The manhole cover makes a loud clunking sound all day and night as this is a very busy road. It is keeping us awake as the traffic is 24/7. This has been an issue in the past and it was fixed by covering it with tarmac. Apparently it is a Thames Water surface drain cover but not in use so that's why they tarmacked over it. There is currently no tarmac on it and the noise is intolerable at night as this is a bus route and lots of lorries use the road. As a long term resident, this has been an ongoing issue: I first raised it over the telephone in 2008, then by email to TFL (ref. 5009663) in 2015 and then again in 2018 (ref. 1015174066). Please try and find the history of how this has been fixed in the past, as I have been around the houses several times being pushed from Council to TFL to Thames Water etc. and it has been fixed before so please fix it again.

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Updates

  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 14:55, Mon 21 December 2020

  • It is now over 20 days since this was reported and there has not been an update. The noise is getting worse, it is impossible to fall asleep until the early hours and the noise starts up again around 6am it is torture! Sort it out!

    Posted anonymously at 23:06, Sunday 10 January 2021

  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 12:13, Wednesday 13 January 2021

  • Your report has been investigated by our team and this manhole is owned by Thames Water not TfL We have passed this on to our Section 81 team who will report this to them. Should you need anything else please contact customer services on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 13:42, Wednesday 13 January 2021

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