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I was ‘baptised’ this morning 3 times, whilst waiting at the bus stop at Melville gardens towards Arnos Grove. If I moved back, the bus didn’t see me and drove past me. There needs to be a solution to this as we can’t just get soaked every time it rains if we need a bus

Reported via mobile in the Standing water category by Maria Klitou at 07:22, Mon 21 December 2020

Sent to TfL less than a minute later. TfL ref: FMS2441090.

This is not the first time that I have been splashed. A colleague of mine needing the same bus a couple of years ago got splashed so hard that her mobile phone stopped working from water damage.

It’s ridiculous that after so long, pedestrians have to still get soaked whilst waiting for a bus on rainy days.

There are several parts of this road (north circular road/a406) that have the slight ditches that cause people to get wet. However this particular area is by the bus stop of Melville gardens.

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  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue we will aim to resolve it within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 08:43, Monday 11 January 2021

  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 12:19, Thursday 21 January 2021

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